Lifetime Warranty
Lifetime Warranty: A Promise That Stays With Your Jewelry - And With You
Jewelry isn’t just something you wear ; it becomes a part of your life. A diamond ring you never take off. A bracelet that marked a big milestone. A necklace that reminds you of someone. These pieces live with you; through laughter, travel, celebrations, and ordinary days.
At Uniglo Jewels, we understand that jewelry carries emotion, not just sparkle. And that’s exactly why our lifetime warranty exists; to honor your trust in us and ensure your jewelry stays as beautiful as the day you chose it.
Why a Lifetime Warranty Matters
In a world full of fleeting purchases and fast fashion, fine jewelry is one of the few things that’s meant to last. But even the finest craftsmanship can need a little care with time; maybe a prong gets loose, a clasp feels slightly off, or you notice a stone needs tightening. That’s where our lifetime promise comes in.
Uniglo Jewels offers a lifetime warranty on every piece, because we don’t just want you to love your jewelry on day one; we want you to love it 10, 20, even 50 years from now.
What It Covers: The Care Behind the Craft
Our warranty is built around everyday realities. Jewelry moves with your body. It’s exposed to the environment. And even when you’re careful, small wear and tear is natural over time. That’s why our coverage includes:
- Free cleaning and polishing – because sometimes, a little refresh brings your piece back to life.
- Stone tightening and inspection – to make sure everything is secure and glowing.
- Repairs to minor manufacturing issues – like fixing a prong or adjusting a clasp.
- Resizing assistance (first time free) – we understand that rings need to fit just right.
We designed this warranty with one simple belief: your jewelry deserves lifelong attention, just like the memories it holds.
No Tiny Print. Just Honest Care.
When you buy a piece from Uniglo, you’re not stepping into a transaction ; you’re entering a relationship. One that’s built on trust, transparency, and long-term commitment.
We don’t believe in buried clauses or complicated terms. If a repair is covered, we’ll take care of it. If it’s not, we’ll guide you clearly and give you the most affordable, thoughtful options possible.
Our goal? That you feel safe with your purchase ; whether it’s your first diamond or your fifth anniversary gift.
How to Claim Your Warranty
It’s simple. If you feel your piece needs attention, just reach out to our team. You can:
- Visit us
- Book an inspection appointment
- Send your piece in securely through our courier service
From there, our in-house experts will assess the piece, explain the situation, and begin the restoration process ; all with the same craftsmanship and precision as when the piece was first made.
Built to Last - But Backed for Life
Our designers and artisans pour hours into perfecting every detail; from the angle of a stone setting to the finishing on a bracelet clasp. Each Uniglo piece is built with the intent to endure. But life happens. And that’s okay; because we’ve planned for it.
Your jewelry isn’t meant to stay tucked away in a box. It’s meant to be lived in. And we’re here for it; through every scratch, celebration, and sparkle.
Because Jewelry Is a Long-Term Relationship
What we create isn’t seasonal or trend-bound. It’s timeless. And so is our commitment to you. With the Uniglo Lifetime Warranty, we’re not just standing behind our craft; we’re standing beside you.
Because at the end of the day, it’s not just about the piece. It’s about the feeling it gives you every time you wear it. The way your heart lifts when you look down at your ring. The memory a necklace brings back. The story that continues; with every polish, every repair, every year.
We don’t just want to sell jewelry. We want to stay in your story.